1. Operator and acceptance
Caelario is operated by Shivam Maheshwari, trading as Caelario, from House No. 738, Sector 29, Faridabad, Haryana, India. By creating an account, buying credits or using the services, you agree to these terms. If you use Caelario for an organization, you confirm that you can bind that organization.
2. The service
Caelario provides software tools that submit, process, store and export structured public data from supported third-party platforms. Features, supported operations and upstream availability can change. Caelario is not affiliated with, endorsed by or sponsored by Instagram, TikTok, YouTube or their owners.
3. Accounts and security
You must provide accurate information, keep credentials and API keys secure, and promptly report suspected unauthorized access. You are responsible for activity performed through your workspace and keys. We may suspend access to protect the service, users or third parties.
4. Acceptable and lawful use
You may use Caelario only for lawful purposes and only to process data you are legally entitled to use. You must respect applicable privacy, intellectual-property, consumer-protection and platform rules.
You must not use the service to harass or profile individuals unlawfully, obtain private or access-controlled data, bypass technical safeguards, facilitate surveillance or discrimination, send spam, resell access deceptively, overload the service, or attempt unauthorized access.
5. Credits, charges and taxes
Caelario uses prepaid credits. Pack prices, included credits and operation costs are shown before purchase or job submission. Credits are not legal tender, cannot be transferred outside the service and have no cash value. Purchased credits do not expire under the current offering. You are responsible for taxes, duties or bank charges applicable to your purchase.
6. Jobs, results and upstream services
Jobs may be queued, retried, delayed, partially completed or fail because of changing public upstream systems. We do not promise that every requested record is available, complete, current or accurate. You must independently verify results before using them for consequential decisions.
7. Intellectual property
Caelario and its software, branding, interface and documentation remain ours or our licensors’. You retain rights in content you lawfully submit and receive, subject to third-party rights. You grant us the limited rights necessary to process requests and operate the service.
8. Suspension and termination
You may stop using Caelario at any time. We may restrict or terminate access for material breach, suspected fraud, security risk, unlawful conduct, non-payment or harm to the service. Where reasonable, we will provide notice and an opportunity to correct the issue.
9. Disclaimers and liability
The service is provided on an “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, special or consequential losses, lost profits or loss of data. Our aggregate liability relating to the service will not exceed the amount you paid to Caelario during the six months before the event giving rise to the claim.
10. Changes and governing law
We may update these terms for legal, security or product reasons. Material changes will be posted with a new effective date. These terms are governed by the laws of India, and courts with jurisdiction over Faridabad, Haryana will have jurisdiction, subject to mandatory consumer law.
11. Contact
Questions about these terms may be sent to support@caelario.com.